Got questions? We've got answers.
Welcome to The Brickman FAQ — where we answer the most common questions about our builds, commissions, exhibitions, and more.
If you can’t find what you’re looking for, feel free to get in touch with us here. We’re always happy to help!
General
What can I expect from a commission?
We use 100% genuine LEGO® bricks in all our builds. Some models may include hidden steel supports or glued parts for stability — but quality is always our top priority.
How long does a commission take?
It depends on the size, level of detail, and our current project pipeline. Most builds use bricks we have in stock, but larger or more complex models can take longer. Once we receive your brief, we’ll give you an estimated timeline.
How much do your models cost?
Pricing varies based on the size and complexity of your build. The best way to get started is to get in touch — we’ll talk through your ideas and provide an estimate.
Do you glue your LEGO® models together?
Sometimes — it depends on the model. LEGO® bricks stick together pretty well on their own, but for bigger builds (especially ones that travel or go on display), we’ll often use glue to keep everything safe and secure. No one wants a giant LEGO® banana toppling over!
Do you sell LEGO® bricks or sets?
No, we don’t sell bricks or sets. For that, check out official LEGO® stores or the LEGO® Pick-a-Brick service online.
Brickman Team
Where do you build – do you have a special room?
We sure do! We have a dedicated workshop where the Brickman team works together. It’s a LEGO® lover’s paradise — wall-to-wall bricks, models in progress, and lots of creative energy.
What’s it like building LEGO® for a career?
Honestly? It’s awesome. We feel really lucky to do what we love every day. No two builds are the same, and every project brings new challenges — which keeps things fun and exciting.
Can I work with The Brickman team?
We occasionally hire new team members, especially experienced LEGO® builders or creatives with design, engineering, or art backgrounds. If you’re interested in joining us, get in touch — we’d love to hear from you!
Do you offer internships or work experience?
Not at the moment, but we get asked a lot! We are currently not accepting internships right now. Keep an eye on our social channels for any future opportunities.
How do you store and organise all your LEGO® pieces?
Very carefully — and with a lot of help! We organise bricks by colour first, then by type and size. Smaller parts are sorted by function (like clips, SNOT bricks, etc.) into labelled boxes. It’s a big job, which is why we have a full-time Inventory Manager keeping everything in order!
Where do you get your LEGO® pieces from and how many do you have?
All our LEGO® parts come directly from the LEGO Group. Because of our work with them, we have access to a huge variety of bricks — over 5 million at last count! Safe to say, we’ve got the biggest LEGO® collection in Australia.
Have you won any awards for your LEGO® creations?
Yes! Ryan has won several, including “Best in Show” at Brickvention (Australia’s biggest LEGO® show) — twice! He also placed in the top 4 at Brickworld in the U.S. and won “Best MEGA Creation” for his 250,000-piece Love Boat model.
What motivates you to build with LEGO®?
It’s all about creativity. LEGO® is our medium — like clay or paint — and we love using it to bring ideas to life. The fun is in figuring out how to turn something complex into something brick-built. The challenge is what keeps us going!
Build amazing creations every day, it’s an awesome career and has many new challenges.
Can I visit your studio?
Our studio isn’t open to the public, but you can see our work up close at exhibitions across Australia and around the world. Check out our Exhibitions page to find one near you!
Exhibitions
What are the next locations for your exhibitions?
The best way to stay up to date with upcoming exhibitions and tour dates is by joining our mailing list and checking out our Exhibitions page.
I'd like to bring an exhibition to my area — what do I need to do?
We’d love to hear from you! Please get in touch with our exhibitions team here.
What will your next exhibition be?
Stay tuned! We regularly announce new exhibitions via our mailing list and social media channels. Keep an eye out for updates.
Ryan ‘The Brickman’ McNaught
How long has Ryan been building with LEGO®?
Ryan got his first LEGO® set when he was just 3 years old. He built non-stop until his teenage years, around 14 or 15. It wasn’t until he had children of his own — and his mum pulled out his old LEGO® collection — that he rediscovered his love for it. That was around 2008, and he hasn’t stopped building since!
What got the Brickman into LEGO® and why?
Ryan loved LEGO® from the moment he got his first set at 3. One of his earliest memories is building a little ship while sitting at the feet of his grandad in a big reclining chair. As a kid, LEGO® was all he ever wanted for Christmas — the LEGO catalogue was his most-read book!
His passion was reignited as an adult when LEGO® released an updated version of Mindstorms. The combination of technology and creativity hooked him again, and he began exploring robotics with LEGO®. That interest evolved into a professional journey — and eventually, becoming a LEGO® Certified Professional.
Who influenced Ryan to build with LEGO®?
Ryan got inspiration when he was young from all sorts of places; TV shows, books, things that he liked. For example, he used to make lots of things from Cartoon shows when he was younger. It wasn’t anyone in particular that influenced him- it was more the subject matter.
How did Ryan become a LEGO® Certified Professional?
While working as CIO of a media company, Ryan got involved with LEGO® Mindstorms through school robotics programs. That led to meeting some LEGO® team members and collaborating on projects. At the time, LEGO® was expanding its Certified Professional program and didn’t have anyone representing the Asia-Pacific region. They encouraged Ryan to apply — and the rest is history!
What was Ryan’s first LEGO® sculpture?
One of the first things Ryan built after rediscovering LEGO® was a small-scale model of Melbourne’s Flinders Street Station, about 75 cm long.
What is Ryan’s favourite LEGO® set?
Ryan loves building his own creations but he does have a few favourites — particularly the Modular Building series, Creator Expert cars, and Technic sets.
What’s the most ambitious LEGO® project Ryan has ever built?
That would be Brickman: Star Wars™, the exhibition that took over 3 years to complete. It features some of the biggest and most technically complex models Ryan and the team have ever created — in both scale and detail.
Can Ryan visit my event or host a LEGO® masterclass?
Ryan’s schedule is packed — between travelling for exhibitions, filming LEGO® Masters, and building new models in the studio. For media or special enquiries, please contact us here.
Shipping & Returns
How long will it take to receive my domestic order?
We aim to dispatch all orders within 5 business days.
Regular Shipping: Once shipped, most orders arrive within 5–7 business days.
Express Post: Once shipped, most orders arrive within 1–3 business days. While faster, express shipping is not guaranteed for next-day delivery.
*Note: Australia Post does not deliver on weekends or public holidays.
Do you ship internationally?
Yes, we do! International shipping costs are calculated at checkout based on your destination.
How long does international delivery take?
Delivery times vary depending on your country. For the most accurate estimates, please refer to the Australia Post delivery guide here.
Can my order be delivered at a specific time, or left if I’m not home?
Unfortunately, we cannot guarantee delivery at specific times. Once your order has been shipped, Australia Post is responsible for delivery.
If you’d like to sign for your delivery or leave special instructions (e.g. leave at door), please include these in the Order Notes section during checkout.
Is order tracking available?
Yes! Once your order is packed and dispatched, you’ll receive a tracking link from Australia Post via email.
Do you offer express postage?
Yes, we offer both Regular and Express postage options. You can select your preferred method at checkout.
Can I refund or exchange items?
We do not offer refunds or exchanges for change of mind.
Please refer to our Terms & Conditions for more information.
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